A key component of the CBH Knowledge Center’s mission is ensuring that the workforce of clinicians and direct care staff providing children's behavioral health services are highly skilled and well trained.

Ensuring that the behavioral health workforce has the necessary skills and competencies to work effectively with families is at the heart of both evidence-based programs and service delivery innovations.  The Center plays a key role in strengthening the quality of these interactions through initiatives intended to support workforce recruitment, retention, education, and training.

For individuals interested in a career in the field of substance use and addictions, Careers of Substance.org provides Massachusetts specific information and resources designed to support a competent, dedicated and enthusiastic Substance Use and Addictions workforce.

Children's Behavioral Health Worker Certificate Program

The CBH Worker Certificate Program is a two-semester, college-credit certificate program for both current and future Family Partners, Therapeutic Mentors and newly created Peer Mentor positions.  It combines an introduction to key clinical terms and concepts with an intensive focus on strengthening clinical writing and other practice skills.  The program is offered at two levels, both for new and experienced employees. The program has three key goals:

  1. Support CBH employers in their efforts to expand and retain a linguistically and racially diverse workforce of men and women with lived experience.
  2. Provide a pathway for current employees with a high school diploma to earn college credits toward an Associates degree while strengthening their knowledge and practice skills.
  3. Establish a CBH Worker Certificate that aligns with the upcoming Department of Public Health’s (DPH) requirements for certification as a Community Health Worker.

View the CBH Workforce Collaborative Final Evaluation Report, December 2016