Strengthening Supervision (Yale)

The Yale Program on Supervision uses a two-pronged approach to assist agencies. This involves: (1) the provision of consultation on strengthening agency standards, policies, and procedures related to supervision, and (2) training of front-line supervisors and mid-level managers on best practices in supervision. Program evaluation findings have demonstrated significant increases in participant ratings of their competence as supervisors. This is a good place to start for organizations that are interested in developing a strong supervisory practice across programs.


Reflective Supervision Training & Coaching

Work with youth and families experiencing adversity, poverty, trauma, and/or mental illness is complex. There are not always “right” answers. RS supports staff members by helping them to step back from the immediate, intense experience of the hands-on work. This opportunity is best suited for providers that have participated in the Strengthening Supervision (Yale) Initiative (Yale training is not a prerequisite however). 

  • Click here to register for the June 25, 2019 informational webinar

  • Click here to download a copy of the Reflective Supervision Learning Community Application

Watch Lizzie McEnany our RS trainer and coach discuss the pitfalls of “drive-by” supervision.

Scott [Migdole from Yale] has worked with us to think through some significant changes in how we provide supervision - all of which make sense. He pushed us to rethink how we approach supervision in a way that has proved to be beneficial. Approximately 3 weeks into implementation of the model, supervisors are reporting positive outcomes. Scott was also helpful with providing advice and recommendations regarding how to move and shape agency culture to support this model of supervision which really empowers supervisors while holding them accountable.
— VP of Operations
This [RS] has been very helpful for me when doing supervision. It has helped with being more efficient with supervision and being able to talk about individual cases more reflectively.
— Reflective Supervision Trainee
[I learned] How to be more present with my supervisees, listen to their ‘story’ and wonder about their experience more, less judgment and more consideration for the process of not knowing.
— Reflective Supervision Trainee

Implementation Science Workshops

The Knowledge Center hosts a series of workshops and webinars designed to build the knowledge and skills for effective development, selection, implementation, and sustainability of innovative and evidence-based programs and practices.  The Knowledge Center provides direct consultation and partners with Dr. Allison Metz, Director of the National Implementation Research Network.  NIRN materials are all open source; those used in our workshops are provided below.

IHT Practice Profile Workshop, November 16, 2015

MassHealth’s Children’s Behavioral Health Initiative (CBHI) has prioritized In-Home Therapy (IHT) services as a focus of quality improvement efforts in FY 2016.  IHT is a critically important service used by many thousands of youth and families. Yet case reviews with the Massachusetts Practice Review (MPR) have indicated extensive opportunity for improvement in IHT. MassHealth believes that IHT services could be improved if guided by a well specified, fully operationalized Practice Profile.  

The IHT practice profile will build on MPR findings and the interviews that informed MassHealth’s practice guidelines. This workshop will launch an intensive process of gathering stakeholder input and reviewing research literature to complete and test the IHT practice profile.  

The CBHI Office is partnering with the Children’s Behavioral Health Knowledge Center to develop a practice profile for IHT services.  Together, they are working with the National Implementation Research Network (NIRN) for expert consultation in developing a practice profile, using a process and tool developed by the NIRN. 

Stage-Based Implementation for Successful Service Delivery, May 2015

Moving an innovation or intervention through the stages of implementation requires the work of a team whose members are individually and collectively accountable for its success.  This workshop was designed for teams and guided them through a structured assessment of activities based on the stages of implementation.  Through this assessment and action planning work, implementation dilemmas were explored and used for full group discussion and reflection on implementation science and principles.

Participating teams represented the Joint DMH / DCF Family Partner Initiative, DMH’s Supporting Transition Age Youth and Young Adults (STAY) project, Caring Together, MCPAP SBIRT (Screening, Brief Intervention, and Referral to Treatment), and MCPAP for Moms. 

Active Implementation for Successful Service Delivery, October 2014

A wide array of evidence-based programs / practices and service delivery innovations are being implemented throughout the Massachusetts children's behavioral health system.  To support the success of these initiatives - individually and in combination - the Knowledge Center sponsored a full-day workshop on implementation science, Active Implementation for Successful Service Delivery.

The workshop introduced a framework and tools developed by the National Implementation Research Network (NIRN).  These tools help implementation leaders and teams apply a shared language and framework across initiatives, develop strategies for using individual, organizational, and leadership drivers, and assess, plan, and track implementation activities across stages, from design to sustainability.